Abstract:
Kiosk has been part of human life for many years and centuries. Technology impacted kiosk
to be operated independently to serve mankind. In modern world, kiosk is not just a computer
with a touch screen enclosed in a box but is an integration of Mechanical, Computer Hardware,
Software, Peripherals and Embedded Controllers and to build it requires high order domain
expertise and intellectual power. The aim of the hospital Kiosk project is to pave the way for
more advanced hospital services applications with user interface. We have attempted to quantify
the benefit to both patients and professional users by introducing a self-service kiosks. We
then estimated the time savings and other benefits. There were significant time savings both
for nursing, General Practioner (GP) staff and similar time savings for patients. The key to
successful implementation appears to be strong support, particularly from reception staff to encourage
and facilitate the use of kiosks. This paper is used to guide technical audiences who
want to develop kiosk systems, organizations willing to start sale through kiosks and functional
beginners who want to possess basic knowledge of the kiosk systems. In IT world it is a common
scenario where client provides business objectives and high level requirement to build the
complete system and they are not in a position to provide all the details of the system one is
expecting to be developed.
