Abstract:
Enterprise Resource Planning (ERP) system consists of different sets of software that are used
to integrate the business functions in a company or organization. Given that these solutions provide
an integrated solution to the needs of an organization, these systems are in high demand
by all organizations. The full potential of these systems can only be realized only if they are
successfully implemented
However, the implementation process is costly and time consuming, and thus requires careful
planning and organization. If successfully implemented, ERP systems provide many benefits
to those organizations that adopt them. On the other hand, if the implementation process is not
successful, the venture can prove costly.
The different streams of research on ERP systems have mainly been on ERP adoption, success
measurement, and critical success factors (CSFs).
